About Us — TrustPoint Lending
Lending you can bank on. (000) 000-0000  ·  NMLS #345678
About TrustPoint

Lending is a discipline.
We have practiced it for 30 years.

Institutions are not built on slogans. They are built on decades of doing exactly what was promised, loan after loan.

Our Story

Founded on the belief that mortgage lending is a discipline


Not a sales contest. Not a volume game. A discipline — with standards that hold whether the market is rising, falling, or holding its breath.

TrustPoint Lending was founded in 1996 by underwriters, not salespeople. The founding principle was simple and, at the time, unfashionable: quote only what you can deliver, document everything, and treat a closing date as a commitment rather than an aspiration.

Three decades and $1.2 billion in funded loans later, the principle has not changed. Our underwriting remains in-house. Our rate locks are documented in writing. And a substantial share of our business still arrives the old way — referred by past clients, their children, and now, in a few cases, their grandchildren.

We are not the flashiest lender you will talk to. We intend to be the last one you need.

$1.2BLoans funded
9,400+Families financed
98.4%On-time closings
61%Repeat & referral clients
What We Stand On

Three values. Non-negotiable.


Discipline

We underwrite to standards, not to quotas. That means we occasionally decline loans other lenders would write — and it means the loans we do write, close. Discipline is why our on-time closing rate is a statistic, not a slogan.

Transparency

Your rate, documented in writing. Your fees, itemized before you ask. Your file's status, reported without being chased. If a number changes, you hear it from us first — with the reason attached.

Stewardship

A mortgage is usually the largest debt a family will ever carry. We treat that weight with the seriousness it deserves — advising against loans that don't serve you, even when we could profitably write them.

Leadership

The people behind the standard


Senior lenders with an average of 19 years in the business. When you call, these are the people who answer.

Margaret Whitfield, Managing Director

Margaret Whitfield

Managing Director
NMLS #412907
Robert Calloway, Branch Manager

Robert Calloway

Branch Manager
NMLS #388215
Diane Okafor, Senior Loan Officer

Diane Okafor

Senior Loan Officer
NMLS #529461
Thomas Reiner, Head of Underwriting

Thomas Reiner

Head of Underwriting
NMLS #467033
Work With Us

Thirty years of keeping our word.
Yours could be next.

Begin your application and a senior loan officer will respond within one business day.

Apply now
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